Airlines come to the aid of U2 ticket holders

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by Matt | Friday 10 March 2006
U2

Due to concerns raised by ticket buyers holding flight arrangements for the U2 Vertigo tour dates in Australia and New Zealand, which have now been postponed due to a family illness, promotor, Michael Coppel Presents has liased with Air New Zealand, Qantas, and Virgin Blue to assist U2 ticket holders holding airline bookings affected by the postponement. All three airlines have agreed to offer passengers holding U2 tickets a reprieve from the usual cancellation and change fees, as outlined below.

AIR NEW ZEALAND: Passengers should contact Air New Zealand prior to the date of their flight in order to change their booking. Holders of non-refundable fares have the opportunity to transfer their fare to one of the same class once rescheduled concert dates are announced. Change-of-flight fees will be waived. Passengers may have to pay the additional costs if the same fare is not available.

QANTAS: Passengers should contact Qantas by Monday March 13 to access waived fare conditions. Holders of non-refundable fares have two options – changes can be made free of charge with ticket value used towards any other QF flight on the domestic network or, the fare value can be stored in credit for use within 12 months of the date of the original ticket issue.

VIRGIN BLUE: Passengers should contact Virgin Blue by Monday March 13 to access waived cancellation and change-of-flight fees on fares only booked within relevant dates for the U2 concerts. Passengers may have to pay the additional costs if the same fare is not available. Passengers are advised to discuss fare options and terms and conditions with their airline or travel agent as soon as possible.

JETSTAR: No news. You may just have to find something else to do when you arrive as you may not get the same concessions as the above airlines. I suppose you get what you pay for - actually, isn't Virgin a discount airline also? Hmm.

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